OneConnect ACS

Complete TR-069 Auto Configuration Server & Network Management Platform

Key Features

Login & Access

Access OneConnect ACS at https://acs.mikrotikworld.com

Default Credentials

User Roles

Dashboard

The dashboard provides a real-time overview of your entire network. It auto-refreshes every 60 seconds.

Stat Cards (Top Row)

• Online ONUs — Count of all ONU/ONT devices with status "online"
• Offline ONUs — Devices that have lost connection
• LOS Devices — Loss of Signal — fiber break or ONU power issue
• Active Subscribers — Subscribers with active service status
• Firmware Pending — Firmware upgrade jobs in pending/running state
• Provisioning Queue — Devices awaiting provisioning with TR-069
• Today's Registrations — New devices provisioned today
• OLT Count — Total OLTs with online/offline breakdown

Network Map

Interactive Leaflet map showing OLT locations as blue squares and ONU status as colored dots (green=online, red=offline, yellow=LOS). Click any marker for details and device links.

Active Alarms Panel

Shows the 8 most recent active alarms sorted by severity. Red border = Critical, Orange = Major, Blue = Minor. Click "View All" to open the full Alarms module.

Charts

• Device Status Donut — Visual breakdown of Online/Offline/LOS
• ONU Status Over Time — 7-day trend of device states
• Interface Traffic — 24-hour download/upload traffic in Gbps
• Vendor Distribution — Breakdown of ONU vendors in your network

ONU / Device Management

Manage all GPON/EPON ONU and ONT devices in your network.

Adding a Device

1. Go to Devices → Add Device
2. Enter Serial Number (required) and MAC Address
3. Select the OLT and Splitter it's connected to
4. Enter the PON port and ONU port numbers
5. Set vendor, model, and firmware version
6. Click Save Device

Device Status Meanings

Optical Power Readings

• -8 to -25 dBm — Normal range
• -25 to -30 dBm — Warning — marginal signal
• Below -30 dBm — Critical — check fiber

Bulk Operations

Use Import to bulk-load devices from CSV. Download the sample CSV template from the import page. Use Export to download all device data.

OLT / Network

Manage your OLT (Optical Line Terminal) chassis and network topology.

Adding an OLT

1. Go to OLT / Network → Add OLT
2. Enter name, IP address, location, vendor, and model
3. Configure SNMP community string (default: public)
4. Set GPS coordinates for map display
5. Save — the OLT will be polled on the next monitoring cycle

OLT View Page

The OLT detail page shows all connected splitters, PON port utilization, and the list of all ONUs registered to that OLT. It also displays SNMP data including CPU usage, memory, and temperature.

Subscribers / Clients

Manage your internet service subscribers and their accounts.

Subscriber Workflow

1. Create subscriber with customer ID, name, and contact details
2. Set package with bandwidth limits (download/upload Mbps)
3. Add PPPoE credentials (username/password for authentication)
4. Link to device — assign the subscriber's ONU
5. Activate — change status from Pending to Active

Subscriber Statuses

Alarm Management

Real-time alarm monitoring for your network infrastructure.

Alarm Severity Levels

Alarm Workflow

1. Active — Alarm is raised, needs attention
2. Acknowledge — Engineer has seen it and is working on it (click )
3. Resolve — Issue has been fixed (click )

Bulk Operations

Use "Resolve All Active" button after a maintenance window to clear all existing alarms at once.

Job Management

Background task queue for long-running operations like firmware upgrades, config pushes, and reboots.

Job Types

Job Statuses

• Pending — Queued, waiting for worker to pick up
• Running — Currently executing (shows progress bar)
• Completed — Finished successfully
• Failed — Error occurred (check error_message)
• Cancelled — Manually stopped

Rebooting ONUs

Go to Jobs → Reboot ONUs to reboot devices.

Reboot Options

• All ONUs — Network-wide reboot (use with caution)
• ONUs on specific OLT — Reboot all ONUs on one OLT
• Single Device — Target one specific ONU

Firmware Management

Uploading Firmware

1. Go to Firmware → Upload Firmware
2. Enter firmware name, vendor, model, and version
3. Select the firmware file (.bin, .tar, .gz, .zip)
4. Add release notes describing what changed
5. Mark as Stable or Beta
6. Click Upload Firmware

Pushing Firmware

1. From the Firmware list, click Push next to the desired version
2. Select target: All Compatible / Single Device / Batch
3. Click Start Upgrade — a job is queued in the Jobs module
4. Monitor progress from Jobs

Configuration Push

Push TR-069 parameter configurations to devices using JSON templates.

Push to Single Device

1. Go to Configuration
2. Select the target device
3. Select a configuration template
4. Click Push Configuration

Bulk Push

Use the Bulk Push panel to apply the same configuration to all devices or all devices on a specific OLT. This creates a job in the queue for mass deployment.

Configuration Templates

Templates define TR-069 parameter sets in JSON format that can be pushed to devices.

Template Content Format

{
  "WanType": "PPPoE",
  "VlanId": 100,
  "Priority": 0,
  "ServiceList": "INTERNET",
  "Username": "{{pppoe_user}}",
  "Password": "{{pppoe_pass}}"
}

Use {{variable_name}} for dynamic values that will be substituted per-device at push time.

Template Types

• wan_pppoe — PPPoE WAN configuration
• wan_bridge — Bridge mode WAN
• wan_static — Static IP WAN
• wifi — Wireless network configuration
• voip — VoIP SIP parameters
• qos — Quality of Service / bandwidth limits
• firewall — Firewall rules
• custom — Any custom TR-069 parameters

GenieACS Integration

OneConnect ACS is built on top of GenieACS for TR-069 communication with CPE devices.

GenieACS Services

Database Configuration

OneConnect ACS uses its own MySQL database (acs_app) separate from GenieACS's MongoDB database. GenieACS uses MongoDB for device parameters and connection history.

CPE Configuration (ONU Side)

Configure each ONU to point to your ACS server:

ACS URL: https://acs.mikrotikworld.com:7547/
Username: [device_serial_number]
Password: [acs_password]
Inform Interval: 3600 (seconds)

TR-069 Protocol

TR-069 (CWMP - CPE WAN Management Protocol) is the standard protocol used by ISPs to remotely manage CPE (Customer Premises Equipment) devices.

How TR-069 Works

1. CPE (ONU) boots up and sends an Inform request to the ACS
2. ACS acknowledges and sends back a session
3. ACS can then GetParameterValues, SetParameterValues, Download (firmware), or Reboot
4. Session ends and CPE waits for the next inform interval

Key TR-069 Parameters

Troubleshooting

Device Shows Offline

• Check if ONU has power (LED indicators)
• Check fiber cable continuity
• Verify optical power reading is above -25 dBm
• Check OLT port status — PON port may be disabled
• Verify ONU serial number matches registration
• Try rebooting the ONU via Jobs → Reboot ONUs

Device Shows LOS (Loss of Signal)

• Check fiber splice boxes for damage
• Inspect connector cleanliness (dirty connectors cause LOS)
• Measure optical power with an OTDR
• Check if ONU laser is functioning (TX power)
• Verify splitter ratio — if overloaded, signal degrades

PPPoE Authentication Failed

• Verify PPPoE username/password in Subscribers module
• Check RADIUS server configuration
• Ensure VLAN ID matches PPPoE server configuration
• Check if subscriber is suspended in the system
• Try pushing configuration template again

TR-069 Device Not Connecting

• Verify ACS URL is correctly configured on the ONU
• Check firewall — port 7547 must be reachable from ONU
• Verify CWMP credentials match on both ONU and ACS
• Check GenieACS logs: journalctl -u genieacs-cwmp
• Ensure GenieACS is running: systemctl status genieacs-cwmp

Common Error Messages

GenieACS Service Commands

# Start all GenieACS services
systemctl start genieacs-cwmp genieacs-nbi genieacs-fs genieacs-ui

# Check status
systemctl status genieacs-cwmp

# View logs
journalctl -u genieacs-cwmp -f

# Restart after config change
systemctl restart genieacs-cwmp

Server Details